Terms & Conditions

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By accessing or using this website and purchasing products from our store, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this website.

About Us

This website is operated by TrueNorthSmokes. Throughout the site, the terms “we,” “us,” and “our” refer to TrueNorthSmokes.

Products and Services

We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the website will always be complete, current, or error-free.

We reserve the right to modify, discontinue, or limit the availability of any product without notice.

Pricing

All prices displayed on the website are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price.

Orders

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method provided.
We may refuse or cancel an order at our discretion, including for suspected fraud, pricing errors, product availability issues, or other legitimate business reasons.

If an order is canceled after payment has been received, a refund will be issued.

Payment

We currently accept payment through Interac e-Transfer and any other payment methods that may be listed on our website.

Orders may not be processed or shipped until payment has been received and verified.

Shipping

We will make reasonable efforts to process and ship orders within the estimated timeframes provided on our website.

Delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control are not our responsibility.

Risk of loss and ownership of products pass to the customer upon delivery.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. Please review that policy before making a purchase.

Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and other materials, is the property of TrueNorthSmokes or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission.

Prohibited Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the operation or security of the website.
Use automated tools to scrape, copy, or collect information from the website without authorization.
Upload or transmit malicious software or harmful code.

Disclaimer

This website and all products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we make no warranties, express or implied, regarding the operation of the website, the accuracy of information, or the availability of products.

Limitation of Liability

To the maximum extent permitted by law, TruenNorthSmokes, its owners, employees, affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the website or the purchase of products.

Our total liability for any claim shall not exceed the amount paid by the customer for the applicable order.

Indemnification

You agree to indemnify and hold harmless [Store Name] from any claims, damages, liabilities, costs, and expenses arising from your violation of these Terms and Conditions or your misuse of the website.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective when posted on this website.

Contact Information

If you have questions regarding these Terms and Conditions, please contact us at:

Email: hello@truenorthsmokes.com

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